As B2C interactions shift online, call centers become new fraud vector.
Guest Umesh Sachdev of Uniphore talks with Dave about how call centers are becoming the new fraud vector, Dave's story involves an email that has a Trump scandal .jar file attached that's really a RAT, Joe has a story about hackers spoofing a victim's phone number making emergency calls where the police respond to the victim's home with force, he also talks about credential stuffing for swatting a video doorbell, and our Catch of the Day comes from a listener Christian who received an email with a lazy trunk box scam.
Links to stories:
- Hackers Using Fake Trump's Scandal Video to Spread QNode Malware
- FBI Warn Hackers are Using Hijacked Home Security Devices for ‘Swatting’